Privacy Policy

Last Updated: February, 2026

Introduction

This Privacy Policy explains how Ad Media Garage collects, uses, stores, and protects your personal information when you visit our website or use our services.

We take your privacy seriously. This policy is written in plain English because we believe you deserve to understand exactly what happens with your data.

Who We Are

Ad Media Garage is a Meta ads management service for eCommerce stores. We’re based in Tenerife, Canary Islands and provide Facebook and Instagram advertising services.

Contact: contact@admediagarage.com

What Information We Collect

We collect different types of information depending on how you interact with our site:

1. Information You Give Us Directly

When you fill out our audit application form or contact form, we collect:

Contact Information:

  • Full name
  • Email address
  • Business name (if applicable)

Business Information:

  • Website URL
  • Product details
  • Monthly revenue range
  • Pricing and margin information
  • Current advertising experience
  • Any additional notes you provide

If You Become a Client:

  • Payment information (processed through our payment provider – we don’t store credit card numbers)
  • Campaign performance data
  • Ad account access (read-only, you maintain ownership)
  • Communication records (emails, messages)

2. Information Collected Automatically

When you visit our website, we automatically collect:

Technical Information:

  • IP address
  • Browser type and version
  • Device type (mobile/desktop/tablet)
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website (where you came from)
  • Click behavior

Cookies and Tracking:

  • See our Cookie Policy for full details on what cookies we use and why

Why We Collect This Information

We collect your data for these specific reasons:

To Provide Our Services:

  • Process your audit application
  • Assess whether your product qualifies for our service
  • Communicate our decision and next steps
  • Set up and manage your advertising campaigns (if you become a client)
  • Send weekly performance reports
  • Handle billing and payments

To Improve Our Website:

  • Understand how people use our site
  • Identify technical problems
  • Improve page load speeds
  • Optimize user experience

To Run Our Business:

  • Respond to inquiries
  • Send important updates about our service
  • Comply with legal obligations (taxes, record-keeping)
  • Protect against fraud or abuse

Legal Basis for Processing Your Data (GDPR)

If you’re in the EU/UK, we process your data based on:

Consent: You voluntarily submit your information through our forms

Contract: We need your information to deliver the service you’re paying for

Legitimate Interest: We have a business need to analyze site traffic and communicate with potential clients

Legal Obligation: We must keep certain records for tax and legal compliance

How We Use Your Information

If You Apply for an Audit:

  • We review your information to assess product viability
  • We send you an email with our decision within 48 hours
  • If you don’t qualify, we delete your information within 7 days
  • If you qualify but don’t move forward, we delete your information within 30 days

If You Become a Client:

  • We use your business information to conduct research and build campaigns
  • We access your ad account (read-only) to manage campaigns
  • We communicate with you via email about campaign performance
  • We process payments through our payment provider
  • We keep records for the duration of our engagement + 7 days after cancellation

If You Just Contact Us:

  • We respond to your inquiry
  • We may follow up if appropriate
  • We delete your information within 30 days if no further contact

Who We Share Your Data With

We don’t sell your data to anyone. Ever.

We only share your information with:

Service Providers We Use:

Facebook (Meta Platforms):

Google (Analytics):

Payment Processor:

  • Our payment provider processes payments
  • We don’t store credit card information

Email Service:

  • Our email service provider is used to send performance reports and communications

WordPress Hosting Provider:

  • Namecheap stores website data

Legal Requirements:

We may disclose your information if required by law, court order, or government authority.

International Data Transfers

Some of our service providers (Facebook, Google) are based in the United States. When we share data with them, it may be transferred outside the EU/UK.

These companies have appropriate safeguards in place (Standard Contractual Clauses, Privacy Shield frameworks where applicable).

How Long We Keep Your Data

Audit Applications (Not Qualified): 7 days, then deleted

Audit Applications (Qualified but No Response): 30 days, then deleted

Contact Form Inquiries: 30 days, then deleted

Client Data (Active): Duration of engagement

Client Data (After Cancellation): 7 days, then deleted

Financial Records: 7 years (legal requirement for tax purposes)

Analytics Data: Up to 2 years (anonymized, can’t identify individuals)

Cookie Data: See Cookie Policy for specific durations

Your Rights (GDPR)

If you’re in the EU/UK, you have these rights:

Right to Access: Request a copy of all personal data we hold about you. We’ll provide this within 30 days.

Right to Rectification: Ask us to correct inaccurate or incomplete information.

Right to Erasure (Right to be Forgotten): Request deletion of your personal data. We’ll comply unless we have a legal obligation to keep it (like financial records for tax purposes).

Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.

Right to Data Portability: Get your data in a machine-readable format so you can transfer it elsewhere.

Right to Object: Object to us processing your data for marketing purposes or legitimate interests.

Right to Withdraw Consent: If we’re processing data based on your consent, you can withdraw it at any time.

Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe we’ve mishandled your data.

How to Exercise Your Rights

Email us at contact@admediagarage.com with your request. Include:

  • Your full name
  • Email address used to contact us
  • Specific request (access, deletion, correction, etc.)

We’ll respond within 48 hours and fulfill your request within 30 days.

Data Security

We take reasonable measures to protect your data:

Technical Measures:

  • SSL encryption on our website (https)
  • Secure hosting with regular backups
  • Password-protected access to client data
  • Regular software updates

Organizational Measures:

  • Limited access (only authorized personnel)
  • Confidentiality agreements with service providers
  • Regular review of security practices

Limitations: No system is 100% secure. While we use industry-standard security measures, we cannot guarantee absolute security. You provide information at your own risk.

Children’s Privacy

Our services are not intended for anyone under 18 years old. We do not knowingly collect data from children. If we discover we’ve collected data from a child, we’ll delete it immediately.

Changes to This Policy

We may update this Privacy Policy if:

  • Our data practices change
  • Legal requirements change
  • We add new services or features

When we make significant changes, we’ll:

  • Update the “Last Updated” date at the top
  • Notify active clients via email
  • Post a notice on our website for 30 days

Your continued use of our site after changes means you accept the updated policy.

Third-Party Websites

Our site may link to external websites (Facebook, Google, etc.). This Privacy Policy only covers our site. We’re not responsible for the privacy practices of other sites. Always review their privacy policies before providing information.

Do Not Track Signals

Some browsers have “Do Not Track” (DNT) signals. Currently, there’s no industry standard for how to respond to DNT. Our site doesn’t respond to DNT signals, but you can control cookies through your browser settings (see Cookie Policy).

California Privacy Rights (CCPA)

If you’re a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: What personal information we collect, use, and share

Right to Delete: Request deletion of your personal information

Right to Opt-Out: Opt out of the “sale” of your data (note: we don’t sell data)

Right to Non-Discrimination: We won’t discriminate against you for exercising your rights

To exercise these rights, email contact@admediagarage.com.

Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: contact@admediagarage.com

Response Time: Within 48 hours

Data Protection Contact: Andrei Simi

Summary (TL;DR)

We collect the information you give us through forms and automatically collect site usage data. We use it to provide our service, improve our website, and run our business. We don’t sell your data. We share it only with service providers necessary to deliver our service (Facebook, Google, payment processors). You can request access, correction, or deletion anytime. We delete data when it’s no longer needed. If you have questions, email us.