Terms of Service
Last Updated: February, 2026
Agreement Between You and Ad Media Garage
These Terms of Service are a legal agreement between you (the “Client”) and Ad Media Garage, operated by Andrei Simi, based in Tenerife, Canary Islands (referred to as “we,” “us,” or “our”).
By applying for our audit, submitting a contact form, or using our services, you agree to these terms in full. If you do not agree, do not use our services.
1. Services We Provide
Ad Media Garage provides Meta ads management services for eCommerce businesses. Our services include:
Research and Setup Phase:
Ongoing Management:
What We Do NOT Provide:
If you need services outside our scope, we may recommend specialists, but we are not responsible for their work or outcomes.
2. Service Limitations and Platform-Specific Scope
Our services are limited to Facebook and Instagram advertising only. We do not provide services for:
We specialize exclusively in Meta platforms (Facebook and Instagram) to maintain expertise and service quality.
3. Application and Qualification Process
Step 1: Audit Application You submit an application providing information about your product, pricing, margins, and business.
Step 2: Assessment We assess your product within 48 hours to determine viability for Meta ads.
Two Outcomes:
Step 3: Acceptance If you accept our proposal and pay the research fee, we proceed to the research phase.
You acknowledge that qualification does not guarantee results. It means we believe your product has potential for profitable Meta ads based on the information provided.
4. Pricing and Payment Terms
Research Fee:
Monthly Management Fee:
Ad Spend:
Late Payments: If payment is not received within 7 days of the invoice date, we reserve the right to pause campaign management until payment is received. Late payment does not extend the guarantee period.
Payment Methods: Payment is processed through our payment provider. We do not store credit card information.
5. The 60-Day Performance Guarantee
The Promise: If we do not achieve a minimum 2x ROAS (Return on Ad Spend) within the first 60 days of campaign launch, you will receive a 50% refund of your monthly management fees paid during those 60 days.
Calculation Example:
ROAS Definition: ROAS is calculated as: (Revenue attributed to ads) ÷ (Amount spent on ads)
A 2x ROAS means for every €1 spent on ads, you receive €2 in revenue attributed to those ads. This is tracked directly in Facebook Ads Manager.
Guarantee Conditions – ALL Must Be Met:
The guarantee ONLY applies if:
The Guarantee Does NOT Apply If:
How to Claim the Guarantee: Email contact@admediagarage.com within 7 days after the 60-day period ends with proof that all guarantee conditions were met. We will review Facebook Ads Manager data and issue the refund within 14 days if the claim is valid.
Refund Method: Refunds are issued via the same payment method used for the original payment.
6. Client Responsibilities
You agree to:
Provide Access:
Provide Materials:
Maintain Your Business Operations:
Communication:
Compliance:
Payment:
Failure to meet these responsibilities may result in service suspension or termination and will void the performance guarantee.
7. Cancellation and Termination
Your Right to Cancel: You may cancel at any time by providing 7 days written notice via email to contact@admediagarage.com.
Cancellation Terms:
Our Right to Terminate: We may terminate this agreement immediately if:
What Happens After Cancellation:
8. Intellectual Property and Creative Ownership
What You Own:
What We Own:
Usage Rights: During our engagement, you have the right to use the ad copy and creative we develop for your advertising campaigns. Upon cancellation or termination, this right ends immediately.
You may NOT:
We retain all intellectual property rights to our work, methodologies, and creative output.
9. Facebook and Platform-Related Issues
Ad Account Bans and Suspensions: We are not responsible if Facebook bans or suspends your ad account for any reason. Common reasons include:
If your ad account is banned, we will:
However, we cannot guarantee reinstatement and the performance guarantee is void if your account is banned.
Pixel and Tracking Issues: We will verify your Facebook Pixel is working before launching campaigns. If the pixel stops working due to:
We are not responsible for tracking data loss. We will help identify the issue, but fixing website technical problems is your responsibility.
Platform Policy Changes: Facebook regularly changes its advertising policies, features, and algorithms. We will adapt our strategies to these changes, but we are not responsible for:
Third-Party Integrations: If your website uses third-party tools (Shopify apps, WordPress plugins, etc.) that interfere with ad tracking or performance, you are responsible for resolving these conflicts.
10. Website and Technical Issues
Your Responsibility: You are solely responsible for:
Our Monitoring: We may monitor your website performance and notify you of issues that could affect ad performance. However, we are not responsible for:
If website issues prevent conversions and affect campaign performance, the performance guarantee is void.
11. Product and Inventory Issues
You are responsible for:
If inventory issues, product quality problems, or fulfillment delays cause customer complaints or refund requests that affect campaign performance, we are not responsible.
The performance guarantee is void if product or inventory issues significantly impact conversion rates.
12. Customer Service and Support
You are solely responsible for:
Poor customer service can damage your brand reputation and affect ad performance. We are not responsible for customer service issues.
If customer service problems result in high refund rates, negative reviews, or customer complaints that affect campaign performance, the performance guarantee may be void.
13. Limitation of Liability
Maximum Liability: Our total liability for any claims arising from this agreement is limited to the total amount you paid us in management fees during the 3 months prior to the claim. This does not include the research fee or ad spend.
Example: If you paid €750/month × 3 months = €2,250 maximum liability.
We Are Not Liable For:
No Guarantees Beyond the 60-Day ROAS Guarantee: We do not guarantee:
Advertising performance fluctuates due to many factors outside our control. Past performance does not guarantee future results.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
15. Dispute Resolution
Informal Resolution: If you have a complaint or dispute, email contact@admediagarage.com. We will attempt to resolve the issue within 14 days through good-faith negotiation.
Mediation: If informal resolution fails, both parties agree to attempt mediation before pursuing legal action. Mediation costs will be split equally.
Jurisdiction: If legal action becomes necessary, this agreement is governed by the laws of Spain. Any disputes will be resolved in the courts of Tenerife, Canary Islands.
No Class Actions: You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
16. Data and Reporting
Performance Data: We provide weekly written reports showing:
Data Accuracy: We rely on Facebook Ads Manager data for performance reporting. We are not responsible for:
Data Ownership: You own all data generated by your campaigns. Upon cancellation, you retain full access to this data in your Facebook ad account.
17. Confidentiality
Our Obligations: We will not share your business information, strategies, or performance data with third parties except as necessary to provide our services (e.g., with Facebook).
Your Obligations: You agree not to share our proprietary methodologies, research processes, or strategic frameworks with competitors or other service providers.
Exceptions: Confidentiality obligations do not apply to:
18. Force Majeure
We are not liable for failure to perform our obligations due to events beyond our reasonable control, including:
If a force majeure event prevents us from providing services for more than 30 days, either party may terminate this agreement without penalty.
19. Modifications to Terms
Right to Modify: We may update these Terms of Service at any time. When we do, we will:
Your Acceptance: Continued use of our services after changes take effect constitutes acceptance of the new terms. If you do not agree to the changes, you may cancel within 7 days without penalty for the remainder of the billing period.
20. Entire Agreement
These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Ad Media Garage. They supersede any prior agreements, discussions, or understandings.
No Oral Modifications: No oral statements or promises modify these terms. All changes must be made in writing and signed by both parties.
Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
Waiver: Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.
21. Contact Information
For questions about these Terms of Service:
Email: contact@admediagarage.com
Response Time: Within 48 hours
Business Address: Tenerife, Canary Islands
22. Acceptance
By applying for our audit, submitting payment, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you do not agree to these terms, do not use our services.
